Your order will be processed within 1 to 2 business days, once your order is fulfilled, you will receive an email confirmation with your tracking information, please allow up to one business day for tracking information to update.
In stock items are shipped from Montreal, Quebec - Canada. Items not in stock may seldom ship from our designers directly to you, there are no extra fees or duties for items shipped from the designers.
SHIPPING FEES USA & CANADA
STANDARD SHIPPING POLICY
- For purchases under $100, a $15 shipping fee will be added to your total at the time of checkout, items will be shipped via ground service, arriving within 2-7 business days.
- Any purchase over $100 will receive Free Standard Shipping, transported via ground service and arrives between 2-7 business days.
- You have the option to choose expedited shipping at an additional cost at the time of checkout. Express items are shipped via air and arrive within 1-3 business days.
allTRUEist ships, "Signature Required" on items priced over $100 for security purposes, please make sure someone is available to receive and sign for your package. If shipment is returned to allTRUEist due to inability to deliver or refusal of package, we will refund you the amount minus any shipping fees incurred. UPS/FedEx/DHL do not ship to P.O. Boxes.
If your item is over $100, you may request package with "no signature" requirement, simply let us know on the "special instructions box" section at checkout if that is your preference, however; allTRUEist is not responsible for any lost or stolen packages when this option is requested. We are not able to change signature requirements once the package has left our premises.
Items under $100 will be shipped with no signature requirement.
allTRUEist reserves the right to ship via different carriers without prior notification such as Canada Post, USPS, UPS, FedEx, DHL, Purolator or Loomis, however shipment will always be trackable and you will receive an email with the tracking link.
Certain remote areas in Canada have an additional shipping charge, these areas include: Yukon, Northwest Territories, Nunavut.
Please note customers are responsible for paying any international duties/taxes for any shipments originating from Canada. If your shipment is arriving directly from our designers outside of Canada, allTRUEist will cover any duty/custom fees.
INTERNATIONAL (excluding USA)
Due to shipping costs we mainly service USA & Canada. If you wish to inquire about a shipment to your Country, please email us details of items you are interested in with your City / postal code so we can provide you an estimate shipping cost.
If you have a special request or question please contact us at contact@allTRUEist.com and we will do our best to accommodate.